REFUND POLICY
At Partyverse, we are committed to delivering exceptional experiences through our live events, merchandise, and digital offerings. This Refund Policy outlines the terms and conditions for cancellations, returns, and refunds.
Live Events & Recording Parties
For live parties and events, including All-Star Recording Parties:
-
Customers may cancel within 24 hours of the initial deposit to receive a full refund
-
After 24 hours, all deposits are non-refundable
This policy is in place because preparations begin immediately, including scheduling, staffing, and event customization.
Merchandise (Online Store)
For items purchased through our online store:
-
Refunds or exchanges may be requested within 7 days of delivery
-
Items must be:
-
Unused
-
In original condition
-
In original packaging
-
Shipping
-
Customers are responsible for return shipping costs
-
Exceptions apply if the item was received damaged or incorrect
Final Sale Items
-
Customized or personalized products are non-refundable and non-exchangeable
Party Coin (Digital Products)
All Party Coin transactions are final and non-refundable.
Party Coin is part of the Partyverse ecosystem and is intended for entertainment and community engagement purposes only.
-
Partyverse does not provide financial, investment, or legal advice
-
Any decision to purchase or engage with Party Coin is made at your own risk
-
Partyverse makes no guarantees regarding value, performance, or future outcomes
We strongly recommend consulting with a licensed financial advisor before making any financial decisions.
Contact & Support
If you have any questions regarding this Refund Policy or need assistance, please contact us:
Partyverse, inc.
📧 info@partyverse.org
🌐 www.partyverse.org